All Lessons must be paid for in full, either in advance, or at the beginning of each lesson.
All lessons cancelled with less than 24hr notice, will be charged at your normal rate, you get a reminder text of your lesson time the day before.
Any block bookings not fully used, that have not been in CONTACT for 2 months, will have any lessons already taken charged at full price and an administration fee of £10 added. Any remaining funds will be returned to them by cheque to their last known address.
The Instructor has the right to refuse the use of their car for your test, if in their opinion, you are not at test standard. You will be informed of their decision at least 4 days in advance of your test so you will not lose your test fee.
The instructor cannot be held responsible for any cancellations due to mechanical breakdown but will endeavour to get a replacement car and get you booked in for a lesson as soon as possible (with those with a test coming up getting priority for re-booking).
The instructor cannot be held responsible for cancellations due to bad weather, however, if it is safe to be on the road the planned lesson WILL go ahead.